OneOrZero Help Desk System

OneOrZero Task Management and Helpdesk System is a mature, community supported application that features a rich task oriented feature set, ideal for managing task centric business including helpdesks, application development, job tracking...you name it !
Some of the features (but not all !) include:
· Easy installation including tools to manage installation
· Easy to understand and use
· Password encryption
· Completely Scalable
· Customizable task categories
· Customizable task groups
· Customizable status list
· Customizable priority list
· Task feedback and service level statistics
· Easy to configure security
· Simple user and group creation and maintenance
· Encryption of passwords
· Easy to add announcements/news section
· Customizable themes and templates
· Knowledgebase that can be standalone or created as a result of tasks
· Tasks can be created by users, task managers
· Tasks can be created by email
· LDAP support
· Extensive task search options
· Extensive statistics and reporting functionality
· Task statistics and feeback report
· Attachment support
· Database consistency checker
· Task notification via email, sms and pager gateways
· Automatic user account registration
· Public or private system allowing for guest access
· Customizable url settings
· Optional integrated forum
· Optional SSL support for secure communication
· Configurable email server support
· Optional Who's Online status
· Easy Upgrades
· Time Tracking Capabilities
· Contact Management

Не определены

Ограничения не определены

Специальные требования не определены

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